Working in the tenant contact office; advising tenants

Büro für Bürgerengagement der AWO Kreisverband Köln

Köln, Nordrhein-Westfalen
German native speaker
Regularly
Discussed individually
  • Equal Opportunities
  • Finance & Legal

About the volunteering opportunity

Our facility takes care of people who need help with rental matters.

Your Tasks

We are looking for you as volunteers to help with problems relating to the housing situation with landlords and authorities during the consultation hours of the tenant contact point. This could be, for example, formulating a letter of complaint or referring you to legal advice. From time to time you will also look at the situation on site in the apartments and document the defects there.

Our services
  • Guidance from specialists
  • Equipment with media / working materials
  • Service meetings
  • Exchange of experience
  • Liability insurance
  • Regular information
  • Proof of activity
  • Accident insurance

What's needed

Volunteers must be native German speakers.
You should have some knowledge of rental matters

Time required

Regularly
Discussed individually
On weekdays, during the day
2-5 h per week

Important notice

Usability for volunteers with disabilities 
  • Accessible for wheelchair users

Location

Büro für Bürgerengagement der AWO Kreisverband Köln

The Office for Civic Commitment of the AWO Cologne is a consulting service. People who are willing to volunteer will receive advice and will be placed in organisations that work with volunteers. Further priority will be given to LESEMENTOR Cologne, young volunteers, further education and voluntary refugee work.

More about the organisation
Köln, Nordrhein-Westfalen
German native speaker
Regularly
Discussed individually
Köln, Nordrhein-Westfalen
German native speaker
Regularly
Discussed individually