

Smartphone consultation for senior citizens
youngcaritas Essen
- Seniors
- Equal Opportunities
- IT
About the volunteering opportunity
In our weekly youngcaritas smartphone consultation hour, senior citizens come by with an appointment and are happy to have young people help them with their smartphones.
Your Tasks
The everyday knowledge of young volunteers (aged 15-31) on the subject of smartphones is very much in demand here! It's often about helping them to use their smartphones in general, which can mean:
How do I turn on my cell phone?
How do I save contacts?
How do I answer a call?
How can I make a video call via What's App?
And much more :-).
How do I turn on my cell phone?
How do I save contacts?
How do I answer a call?
How can I make a video call via What's App?
And much more :-).
What's needed
For this volunteering opportunity, intermediate German skills are required.
The volunteers (15- 31 years) should be able to communicate well in German.
Their own everyday knowledge of smartphones is perfectly adequate.
A degree or similar in IT is not required!
Their own everyday knowledge of smartphones is perfectly adequate.
A degree or similar in IT is not required!
Time required
Our smartphone consultation hour always takes place on Thursdays from 4 p.m. to 5 p.m. at the Zentrum 60plus.
We always sit down together for about 15 minutes beforehand to discuss which people are registered with which issues. Afterwards, we briefly discuss how the smartphone consultation went.
The service is always supervised by a full-time Caritas employee from youngcaritas and/or the 60plus center.
We always sit down together for about 15 minutes beforehand to discuss which people are registered with which issues. Afterwards, we briefly discuss how the smartphone consultation went.
The service is always supervised by a full-time Caritas employee from youngcaritas and/or the 60plus center.
Important notice
A basic openness towards older people and patience is very important - being old is very versatile!
Where?
youngcaritas Essen

youngcaritas is the platform of the Caritas associations for the social commitment of young people between the ages of 13 and 31. In Essen, youngcaritas is involved in various school and extracurricular projects for justice & social coexistence, sustainability & climate protection and diversity & tolerance. You can simply take part in existing projects or we can start a new project together.
Whether weekly, monthly or just once - you are flexible in terms of time for your volunteer work.
Whether weekly, monthly or just once - you are flexible in terms of time for your volunteer work.