Telephoning with the elderly | "A visit on the telephone"

Büro für Bürgerengagement der AWO Kreisverband Köln

Köln, Nordrhein-Westfalen
Medium German skills
Regularly
Discussed individually
  • Seniors
  • Health Promotion

About the volunteering opportunity

More and more very old people cope with life alone at home. This is a good thing, but many of them also feel lonely.

With the telephone visiting service, volunteers get involved on the phone: they check in, listen, ask questions and stay in touch.

Our volunteers, are trained in conversation management, to call older people regularly at fixed appointments. Here is space for the needs of the interlocutor, the daily joys and sorrows, the own life story and the current condition. All conversations are treated with absolute confidentiality and are free of charge for the seniors.

Your Tasks

With the personal telephone call, the volunteers regularly give older people who live alone or have or can maintain few social contacts a time of joy and human closeness. As simple as it sounds, it is also - a visit on the phone.

For the phone in the telephone visit service, there are no age barriers: whether 20, 50 or 80 years - everyone is welcome for this location-independent and flexible service with us.

What's needed

For this volunteering opportunity, intermediate German skills are required.
specific requirements

- Age: without restriction
- Certificate of good conduct: not required
- Empathy

 

Time required

Regularly
Discussed individually

Important notice

Benefits

  • Guidance by professionals
  • Exchange of experience
  • Reimbursement of costs incurred
  • Further training/qualification offers
  • Free events
  • Regular information
  • Proof of activity
  • Liability insurance
  • Accident insurance

Where?

Büro für Bürgerengagement der AWO Kreisverband Köln

The Office for Civic Commitment of the AWO Cologne is a consulting service. People who are willing to volunteer will receive advice and will be placed in organisations that work with volunteers. Further priority will be given to LESEMENTOR Cologne, young volunteers, further education and voluntary refugee work.

More about the organisation
Köln, Nordrhein-Westfalen
Medium German skills
Regularly
Discussed individually
Köln, Nordrhein-Westfalen
Medium German skills
Regularly
Discussed individually