Advocacy and accompaniment to authorities and offices

The hostel for homeless people in Berlin-Marzahn offers about 160 places for people in social distress, especially for families and vulnerable women who have been victims of domestic violence, as well as for people with mobility impairments.

For assistance in accompanying people, families from the facility to job centres and other authorities, we look forward to support from volunteers.

Your Tasks

• You accompany individuals, families to job centers and other government agencies
• You help formulate and represent people's concerns and needs
• You assist in reducing people's fears and anxieties about government agencies and in realizing people's rights

What's needed

• To get involved, you must be at least 16 years old
• Patience, empathy and openness to the life situation of families, individuals in the facility
• Access to disadvantaged people, families with refugee/migration experiences
• Enjoyment of communication
• Previous experience in dealing with authorities
• Desirable: a foreign language

Time required

Important notice

You get from us

• a motivating and fulfilling field of engagement
• regular training and recognition
• Certification of commitment
• Compensation for expenses possible by arrangement

Since 1946, the UNIONHILFSWERK has been providing social aid out of Christian responsibility. To this day, we remain committed to those who depend on care and support. Our commitment is shaped by our mission statement "to create an individual quality of life" in order to help people to help themselves. Originating from 70 years of civic involvement, voluntary involvement continues to be a fundamental pillar of our commitment to others. As an alliance of the corporate foundation, association, six non-profit organisations and support foundation, UNIONHILFSWERK offers a wide range of possible applications and a commitment-friendly framework.